PANDA TECHNOLOGY GROUP IS ALWAYS MONITORING YOUR SITE

As part of your WordPress website hosting package with Panda, we are constantly monitoring your site for any potential vulnerabilities, as well as performing software updates.

WEBSITE SOFTWARE MAINTENANCE

As part of your hosting package, Panda utilizes a paid service that lists and automatically analyzes each WordPress website we host. This service checks for any available updates and patches for the site software. This may be WordPress updates, Plug-in Updates, critical security updates, software updates, or any other important update.

When monitoring your site, we review all logs, security logs and error logs, review all update prompts and recommendations before taking actions.

REGULAR VS. MANAGED HOSTING

Simple website hosting by larger companies is just that – hosting. They generally never review or update the sites they host, they don’t check that the site’s software is updated, and if they do, they notify you that it needs to be updated, putting the burden on you.  They also charge extra for necessary backups and security software – you are just a number to them.  With Panda, each and every website we host is reviewed, updated, maintained and secured on a regular basis.

WE PROVIDE A FASTER WEB SERVER

Your website hosting has a huge impact on your page load speed and ultimately your bottom line. faster sites have better SEO rankings, lower bounce rates and higher conversion rates. We provide you with this faster hosting speed on our server – we’ve got you covered with a high-performance solution!

PROTECTION FROM VULNERABILITIES

Online vulnerabilities that can lead to hacks and viruses are found all the time in every kind of website software, and no website is immune to them. When they are discovered, the software’s developers update their software to patch these vulnerabilities, and when made available, we install these updates to protect your site, your data and your customers.


SECURITY PROTOCOL UPDATES

Not only do we perform the previously-mentioned recommended software updates to keep your website working efficiently, but also themes when necessary, and most importantly, security fixes. We follow industry standard security protocols to keep your website secure and safe.  These protocols help protect from vulnerabilities, but sometimes need updating, just like the site software and plugins.


BACKUPS

We ensure each site has a verified backup in place before performing any updates to your site, in case we need to revert the site to its previous saved state if the updates fail or need troubleshooting.

FEES FOR UPDATES

There is usually no charge or fee for these updates, it is part of the monthly management fee you pay for the managed hosting. The only time we will charge a small fee is if the update is a substantial version update and takes longer than 15 minutes to install / update. Otherwise, the updates are done routinely.

We really do appreciate your business and want your website to function at its best, be as responsive as possible, and be safe for you and your customers.